Resources

Three female nurses and two female ward assistants are sitting at a round table in a hand over meeting. There is a noticeboard in the room with lots of notices on. The staff nurses uniforms are medium blue tops and dark blue trousers whilst the ward assistants have light blue tops and dark blue trousers. The NHS Scotland logo is shown on all of their tops. Two of the nurses are writing notes whilst the other is talking.
Highland Hospice Bereavement Service

The Bereavement Support Service is available throughout the Highlands for anyone who has been bereaved by the death of a relative or friend cared for by Highland Hospice, as an in-patient, or as someone who used any of the Hospice services. It is equally available to the family or friends of former patients of specialist nurses involved in palliative care across the Highlands. It is available irrespective of when the person may have died.

If you are unsure whether this applies to you, please make contact and we can clarify things. Support includes one to one counselling, remembrance events and various groups that run through the year. Enquiries can be made to the Clinical Secretary on 01463 227 919 or 01463 227 901 or by email at clinsec@highlandhospice.org.uk

Crocus Group

Crocus Group is a bereavement support service for children and young people living in the Highlands. Our services are available free of charge to young people living with grief, regardless of their location or the cause of their bereavement. Further information can be found on the Highland Hospice website.

The Guardian Service

NHS Highland’s independent ‘Speak Up’, The Guardian Service is now live, offering a 24/7 service which provides colleagues with an opportunity to independently discuss their concerns relating to patient care and safety, whistleblowing, bullying and harassment and work grievances. 

The ‘Speak Up’, Guardian Service can be accessed 24/7 via 0333 577 5955 or contact@theguardianservice.co.uk.

For more information, please visit The Guardian Service website.

More You Know

NES has teamed up with Know You More to offer free coaching designed specifically to support all health and social services staff in Scotland. More information can be found on the Know You More website.

The National Wellbeing Hub provides line managers with guidance and tools on carrying out safe and effective health and wellbeing conversations with staff.

Resources to help us continue to support our patients

Amy Cunningham, who developed the Compassion Fatigue Training Program in the US, presents a TEDx Talk about looking after ourselves.

There is also a dedicated compassion fatigue site including links to a TEDx talk and some resources and links. Aimed at Health and Social Care workers, this is a humane, supportive and flexible response to people who are in distress or suffering during and after this crisis.